Payment

Payment & Refund Policy

DEFINITIONS

In this Payment & Refund Policy unless the context otherwise requires, the following definitions apply:

"Business" means the operation of the Women Like Us Network
“Fees” Membership and Event Fees
“Group Leader” individual who runs a Women Like Us Group
“Member” individual who is a member of the Women Like Us membership organisation
“Membership” the status of being a member of the Women Like Us organisation
“Mazaya Marketing Support Ltd” the parent company and owner of the Women Like Us brand
“Women Like Us Group” a business networking group operated by a group leader according to Mazaya Marketing Support Ltd’s structure, systems and processes

INTRODUCTION

By booking/attending a Women Like Us event, whether in person or virtually, you are also agreeing to abide by Women Like Us’ Terms and Conditions of membership. Relevant details concerning Women Like Us will be supplied upon request.

MEMBERSHIP & EVENT PRICE  

The price of any of our membership and events will be as quoted in our collateral and on our website.  Prices listed are exclusive of VAT at the prevailing rate unless otherwise stated.

Prices are liable to change at any time, but changes will not affect bookings in respect of which we have already sent you a Booking Confirmation, except in cases of obvious error.

MEMBERSHIP & EVENT BOOKING (ONLINE)

Please note that whilst Women Like Us operates secure IT systems, we cannot guarantee the security of data which you send us by email. Accordingly, please do not send us payment information using email. Unless we are fraudulent or negligent, we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information that you provide us when making a booking.

For annual fees you will be to make your payment in one annual payment and for monthly fees you will make your payment month to month. For any extra Fees associated with visiting a Women Like Us event outside your regular monthly meetings, full payment shall be due on booking the event.

All bookings made within 2 weeks of the date of the event will be non-refundable as detailed in the cancellation terms below.

Payment of invoices issued shall be due strictly in accordance with our standard invoice terms. We shall be entitled to charge you interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended from time to time).

You will be unable to access our portal or attend a Women Like Us meeting, if payment has not been received.

SPECIAL OFFERS

We reserve the right, from time to time, to run special promotional offers on our Women Like Us meetings and events. Special offers may include, but are not limited too, price promotions. In the event of a special offer, additional terms and conditions may apply which will be made available at the time of booking.

Any places booked at a Women Like Us meeting or event prior to a special offer will not be offered the promotion retrospectively unless specifically agreed by Women Like Us or your Women Like Us Group Leader.

PROMOTIONAL CODES

Only one Promotional Code can be used per order and can only be used in conjunction with any other promotion, special offer or discount where Women Like Us has provided its express permission. To utilise the Promotional Code Eligible Purchasers must enter/state it prior to completing the order. Eligible Purchasers must not pass on the Promotional Code to third parties. Women Like Us reserves the right to cancel and refund any booking placed by anyone other than an Eligible Purchaser, using a Promotional Code.

MEETING & EVENT CONTENT

We reserve the right to make changes to the published programme for specific meetings and events (but not the overall content), for example to timings and/or speakers if one of the advertised speakers is unable to attend. In such cases, you will not be entitled to a refund if you cancel your place.

MEETING & EVENT VENUE

Some of our meetings are held at a number of venues in your area.  You acknowledge that we may have to change the published venue (including from in-person to virtual and vice versa) for the meeting or event for reasons beyond our control and in such cases, you will not be entitled to cancel unless the change in venue represents a significant disadvantage to you.

You are liable for any loss or damage which you may cause to our premises or that of the external venue and agree to adhere to all housekeeping rules, procedures and policies, such as Health & Safety (and policies as to behaviour and conduct) that may be in place at any venue from time to time.

If you have a disability or medical condition that requires special arrangements to be made, or specific dietary requirements, please notify your Group Leader of your requirements when making your booking.

Whilst we do our utmost to ensure our venues are of a professionally adequate standard, Mazaya Marketing Support Ltd and its  Group Leaders are not liable for any Health & Safety failings of a host venue.

OUR CANCELLATION AND REFUND POLICY

If your membership is terminated at the discretion of the Group Leader within the 12-month period, your Fees will be refunded on a pro-rata basis.

Any refunds due to a member will be paid directly from the Company.

Upon leaving Women Like Us, it is the responsibility of the member on a recurring payment plan to cancel the payment from within their Women Like Us Portal.

MEETING CHANGES

Women Like Us reserves the right to move a Women Like Us meeting to a new venue or platform where necessary and venue choice is entirely at the discretion of the Group Leader.  

There will only be a meeting date or venue change when the circumstances are beyond our control and at the discretion of the Group Leader. Should the date or venue change without adequate notice and within 3 weeks of the diarised meeting, thus preventing a Women Like Us member from attending their monthly meeting, one month will be added to the term of the membership.

In the event of a venue change beyond what the Member deems to be an acceptable distance, thus preventing the Member from attending any future meetings and therefore cancelling their Membership, a pro-rata refund of Fees will be provided to the Member by the Group Leader.

All bookings received within two weeks of the date of the meeting will be subject to the cancellation Terms and Conditions with immediate effect and any monies due will need to be paid by credit/debit card.

NON-ATTENDANCE AND SUBSTITUTES

Any member who is unable to attend one of their group’s meetings, must nominate a replacement (“the Substitute”) to attend in their absence. You must register for your meeting via the Women Like Us portal and provide the Substitute’s name, e-mail address and dietary requirements no less than three working days prior to the event taking place.

Women Like Us reserves the right to refuse entry to the substitute in circumstances where any difference in price (see above) has not been settled or where the substitute fails to meet any eligibility criteria applicable for attendance at the relevant Event.

TRANSFERRING MEMBERSHIP

You are not eligible to transfer your Membership to another member.

OUR LIABILITY

Meeting attendees shall be required to keep their personal belongings with them at all times and we accept no liability for damage to, or loss of, personal belongings. Neither Women Like Us nor Group Leaders accept any responsibility for any loss (including, without limitation, theft) of any property occasioned at external venues save for any damage caused by Women Like Us or the Group Leader's negligence in which circumstances our liability shall be limited to the amount of our Franchisee’s insurance for such losses.

Neither Women Like Us nor Group Leaders will not be responsible to you or any third party for any Business loss (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill) or any other loss or damage which does not result directly from our actions.

Nothing in these membership/meeting booking terms and conditions excludes our liability to you for personal injury or death caused by our negligence.

PRIVACY

Women Like Us takes the privacy and security of your personal information very seriously. Our Privacy Policy explains how we collect and use personal information in accordance with data protection laws. Our Privacy Policy can be found here.

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